New Solution for P&L Technology Customers: QuickHelp Learning Platform

Not long ago, the norm in the software industry was to release significant software upgrades no sooner than about once every three years. Microsoft, through Office 365, is introducing features, revisions, and updates more rapidly than ever before. Although this is definitely a good thing in terms of productivity potential, keeping informed about and proficient with these new features can be a struggle.

Enter the QuickHelp Learning Platform: a cloud-based software training solution designed to meet users where they’re at and provide immediately useful and efficient software education. QuickHelp is a 2-part solution:

  1. A repository of 1 to 4-minute videos on an array of topics for every piece of the Office 365 stack of products (SharePoint, OneDrive, Outlook, Word, and Excel, to name just a few)

  2. Periodic LIVE 30-minute instructor-led webinars on rotating topics, complete with Q&A

Here’s a taste of just some of the content available:

If you’ve invested in in-person training sessions in the past, QuickHelp offers the following advantages:

  •  Self-paced - The value of in-person training sessions is often limited by the proficiency of the most novice users. With QuickHelp, novices and experts alike can find immediate value by consuming the content that is most relevant to them.

  •  Always available - Even with notepads in hand, it is difficult for users to retain all the content presented in in-person sessions. Users can refer back to QuickHelp content (bookmark it!) whenever they need it.

QuickHelp is available TODAY, and many of our customers have already deployed it. We also plan to feature QuickHelp in a session at our upcoming user’s conference — but if you’re interested, I’d love to give you a personal demo beforehand! Give us a call and you’ll see why we’re so excited about the QuickHelp Learning Platform.

 written by: Jake Molko - 8/15/2016