Skype for Business Number Porting Tip - Start Early

Seeing our implementation team rolling out Skype for Business projects has been an exciting experience. Installation components are often a mix of computer-based (webcam / microphone / speakers), integrated headsets, touchscreen IP phones, mobile phone applications and theater-class room conferencing systems. The hardware is cool, the software driving it all is powerful, and the result is increased collaboration and flexibility.

You can even get a brand new phone number to go along with your shiny Skype system. But what about that number on your business card? The one everyone knows that came with the building when you first moved in? In the US, Local Number Portability (LNP), also known as number porting, allows end users to keep their telephone number when switching from one telecommunications service provider to another. This doesn't just mean Skype; it can be done anytime you move between carriers in the same local area.

Porting existing numbers to Skype can go quickly or drag on, and typically will take longer for 800 numbers and some service or specialty numbers. Gathering existing telco invoices, completing Letter of Authorization (LOA) requests, getting the correct person to sign the LOA, submitting the port request to Microsoft – these are the initial steps. Your LOA will be checked against the telco invoice and, if free of errors, submitted to the losing carrier. They will either accept or reject the request, which will route back to the Skype portal for scheduling.

Truthfully, this is the only lagging stage of the process we've experienced, and we advise an early start when porting any type of existing phone number. To further explore Skype for Business or to discuss other technology projects email us, call or Skype 800.698.1686.

Written by: Brian Edwards - 5/19/2017