In Advance Notification
If a tree falls in the forest and nobody is around to hear it, does it make a sound?
That old saying is kind of like our remote monitoring service. We monitor in real time dozens of health points on your systems; and if we detect a problem, we work quickly behind the scenes to resolve it. We always have a team member on call monitoring your network. And, when problems are detected, an alert is sent to the technician who diagnoses the situation and implements a plan to resolve it.
This all means that if there are outages occurring after business hours or on weekends, we are often able to resolve these unpredictable situations without your company’s staff ever even noticing there was a problem to begin with. And that, is the beauty of Virtualnology.